“When we collaborate with immigrant communities to develop legal tech tools, they always talk about how daunting it feels to navigate our complex immigration system without support. Technology in the legal space is not just a tool, it is a conduit for the justice movement; it connects immigrants with tools to cultivate knowledge about different ways to exercise their power within this system and supercharges the work of the people who are serving their communities. Building digital tools for immigrant justice increases the number of people who find support, bolsters their meaningful participation and helps the helpers work more effectively while informing broader justice initiatives.”
– Joshua Medina, Legal User Experience Designer, Justicia Lab
what is Tech justice?
Organizations have been turning to technological justice to create a new generation of tools to build agency, knowledge, and community for immigrants in the United States. When tech tools are made to be accessible and culturally competent with intentional designs that are easy to navigate, they can be people-centered and allow for building connections. Tech innovations can deliver resources and legal information–– essentially act as portals to knowing the law from any location. When co-developed with immigrant communities, they can widen the scope and impact of legal empowerment work. That is, community members can get WhatsApp message updates; or can take a picture of their notice to appear and that picture goes to a database that houses all of their documents; or they can translate tools into any language and read from left-to-right and right-to-left. Social media groups, for example, can also be places of emotional support and solidarity, in spite of geographic separation, that are necessary to build networks to use and shape the law, and establish community.
However, technology is not a cure all, and with the rise of the information age, new and challenging questions emerge around data security, the right to privacy, and equitable access to the internet. Privacy, security, and access need to be integrated into strategies from the beginning so that immigrants do not face further hurdles by accessing technology tools. Organizations are thoughtfully responding to these new challenges as they develop tools that allow immigrants to exercise greater agency and overcome the physical separation and emotional isolation caused by the U.S. immigration system. Furthermore, organizations are partnering with communities to creatively challenge militarized technological surveillance through advocacy and litigation.
tech justice in action
Catholic Legal Immigation Network Inc. (CLINIC)
CLINIC has brought community organizing, accompaniment, and movement building online through the creation of online Facebook groups for immigrants. These groups can bring emotional connection and solidarity when the immigration system separates families and communities. CLINIC currently maintains two Facebook groups: one for families that were separated by U.S. immigration policies and one for formerly detained women with children.
CLINIC manages publicity and security of the groups based on the needs of the community that they help to bring together. For the formerly detained mothers, the main goal of the group is to share resources and build a community of knowledge based on experiences. The group is kept private to help protect women and their families from further detention or from being tracked by abusive partners. The other group is publicly accessible so separated families can find lost loved ones and get reconnected to organizations and support networks.. With each model, the Facebook groups act as a space to practice community, solidarity, and information sharing.
From posting pro se tutorials on platforms like YouTube and partnering with rideshare apps like Lyft to physically connect immigrants and their attorneys, CLINIC is constantly innovating. Tech tools can be wielded with responsibility and used to empower immigrants.
Immigration Advocates Network (IAN)
Immigration Advocates Network develops digital tools that leverage modern technology to advance immigrants’ rights. One of their main projects is Immi, a website which empowers immigrants in the U.S. to understand their legal options and access critical resources. Immi includes a user-friendly, plain language “quiz” that connects people to resources specific to their individual needs.
Immi was created for pro se immigrants – those who navigate the immigration system without an attorney. It centers immigrants themselves with design updates based on user-testing and feedback. Through Immi, people can learn about types of immigration status, access a directory of over 1,000 non-profit legal organizations, stay up to date with changes to immigration law, and make a plan in case of an encounter with the U.S. Immigration and Customs Enforcement (ICE).
Citizenshipworks is a platform which guides immigrants through the citizenship application. IAN also works with local organizations and advocates to hone their tools and platforms for specific communities. Iterated from Immi, Women Step Forward, was developed for the National Domestic Workers Alliance (NDWA) which focuses on the needs of immigrant women.
Tools developed by IAN are scalable to reach many people. Since 2016, Immi has helped over 180,000 people know their rights, identify a form of relief, make a plan, and connect with trusted legal assistance.
Innovation Law Lab
Innovation Law Lab merges coders, communities, and lawyers to create tools which open access to justice for immigrants. One such tool is Immigration Court Watch. This online tool offers a platform to record observations made in immigration court and compare them to observations made across the country. Volunteers are trained by Law Lab team members on the Immigration Court Watch tool – a platform which educates volunteers about the laws governing immigration court, the history of those laws, and the processes that they observe on a daily basis. It also encourages court observers across the country to share their expertise and knowledge with court watch teams in other jurisdictions.
Most people, regardless of political affiliation, agree that the immigration court system is harmful. Often, that claim is followed by speculation and scapegoating. Immigration Court Watch empowers communities to name the ways in which the system causes harm, and to hold immigration courts across the United States accountable to provide access to real justice. For decades, the fight to promote real justice in immigration courts has fallen on the most affected communities and a handful of fierce advocates and allies. Court Watch helps expand, coordinate, and disseminate the important observation work being done around the country.
just futures law
A massive, militarized technological surveillance machine is being deployed against Black and Brown communities to supercharge arrests and deportations. Local, state, and federal law enforcement, as well as private companies, are rapidly expanding the use and scope of surveillance technology, including through the use of electronic monitoring via facial recognition and ankle shackles, leading to abusive criminalization and reducing privacy. The expansion of these surveillance systems has created massive profits for companies who contract with governments at all levels to push criminalization agendas. Meanwhile, federal policy makers are doing little to regulate this tech; they favor innovation over privacy and civil rights. Just Futures Laws aims to fill a gap of policy advocacy, research, and litigation that will energize and strengthen local and national campaigns combating harmful technologies deployed by local police, Department of Homeland Security, and corporations. Specifically, Just Futures Law has an Eyes on Tech campaign to empower communities with the tools they need to fight back against invasive technology, and it files creative lawsuits against Tech Giants, applying novel theories using old case law in areas like tort and consumer protection law.
Justicia Lab
Justicia Lab’s various tech tools facilitate access to knowledge and legal services for immigrants while carving out the program’s leadership role in the ethical use of technology for legal movements. By acting as an advocate in the tech space, Justicia Lab can ensure that digital tools will be protective of the communities they serve. As Justicia Lab remains committed to building tools for people and not systems, its technology has proven capable of creating and amplifying the work of community-led networks, cohorts and partnerships.
Projects include:
- The Immigration Advocates Network (IAN), which harnesses the power of technology and collaboration to support immigrants and their allies;
- Citizenshipworks, an online naturalization platform that makes applying for citizenship easy;
- Immi, which helps immigrants understand their legal options and access critical resources from any location;
- ImmigrationLawHelp, a national database of non-profit legal aid organizations;
- ¡Reclamo!, an easy-to-use tool designed to help worker advocates retrieve stolen wages for workers; and
- Justicia Lab AI, the World’s First Non-Profit AI Lab for Immigrant Justice.
Read More
Whether Justicia Lab’s tech tools assist immigrants directly or through advocates, their tools are provided to community members at no cost. This is possible through Justicia Lab’s collaborative development practices, including the investment in strategic partnerships with organizations, institutions, philanthropic departments, and municipalities to jointly seek and build projects around mutually constructive funding opportunities.
Immigrants, advocates, and other stakeholders regularly contribute to Justicia Lab’s project design and evolution. As a result, these tech solutions were generated by the same communities that identified the respective challenges that inspired a given tool’s development. Many of Justicia Lab’s tech tools are facilitated by advocates, in part to overcome the challenges of tech illiteracy, but every one of their projects is grounded in accessible and culturally competent designs that are easy to navigate, people-centered, and allow for building connections. Justicia Lab’s tools meet people where they are, so language access and integration with existing patterns of immigrant tech usage are key components of every one of their designs.
Justicia Lab is intentional about adopting best practices for privacy and security as well. As a leader in the field and a trusted community resource, Justicia Lab holds trainings on topics such as surveillance and digital safety and facilitates technology and ethics discourses with partners around the country.
VIISTA
VIISTA is an innovative certificate program that trains non-lawyers to become Department of Justice accredited representatives. It aims to democratize information and expand the ecosystem of people engaged in immigration justice.
VIISTA is hosted completely online and is thus accessible from anywhere in the world. Its format allows people to access the program at times that are convenient for their schedule and at a pace that fits well with their other obligations. VIISTA is set up in 3 modules. Completing the first 2 modules fulfills the requirements for partial accreditation from the Department of Justice and finishing all 3 modules prepares students for full accreditation. By establishing the program as separate modules, students have greater flexibility to learn only the information that they need for their desired accreditation level.
VIISTA continues to grow and innovate and aims to use the best available software and infrastructure to provide a seamless, effective program to get immigrant advocates accredited to defend the rights of their communities.
what is the Impact of tech justice?
Technological innovations can be a source of justice: they help bring people together, provide quick and easy access to life-saving information, and offer a sense of personal agency.