Community Paralegals

“Community navigators are necessary and valued members of the justice ecosystem, and often act as a megaphone of accurate information.”

Laura Vazquez, Director of Immigrant Integration, UnidosUS

what are Community Paralegals?

Around the world, community paralegals, many of whom come from the communities they serve, work directly with impacted individuals to serve as a bridge to the justice system. Community paralegals are not attorneys, and are often called “barefoot lawyers” or “legal workers.” They increase access to justice through collective empowerment and problem solving. The community paralegal movement started in South Africa in the 1950s during the apartheid era, and today plays an important role in promoting rights and access to the law in countries around the world. 

Community paralegals–or community navigators, legal workers, and, in many cases, organizers with legal knowledge–engage in a range of activities, including rights education and monitoring, documentation preparation, counseling, and advocacy. In this way, community paralegals play an important role in supporting immigrants to access the justice system. They often work with lawyers to help translate laws and policies into a language that everyday people can understand. Training of community paralegals generally covers law, policies, and behavioral skills, and is delivered in a culturally appropriate manner. Namati, an international organization dedicated to legal empowerment, has developed resources for those interested in creating community paralegal programs.

In the United States, community paralegals programs are emerging. These programs help immigrants navigate a complicated system by enabling individuals to know and use existing laws and policies to fight for their right to remain. For example, organizations employ “community navigators,” individuals who live and work in neighborhoods with high immigrant populations who serve as legal first responders. They assess the immigration needs of those in their community, provide key information––all the more essential as immigration law and policy constantly changes––and connect immigrants with legal and social services. 

Some immigrant rights organizations also train non-lawyers, including those from immigrant communities, to become accredited representatives. The Department of Justice Recognition and Accreditation program trains non-lawyers to represent people in immigration proceedings, aiming “to increase the availability of competent immigration legal representation for low-income and indigent persons.” Accredited Representatives must be based at organizations that have received the necessary recognition to host them. While the program is not, by definition, a community paralegal model, in many cases, accredited representatives are community members themselves and can activate their power through the accreditation process.

examples of community paralegals in action

BLACK ALLIANCE FOR

JUST IMMIGRATION (BAJI)

BAJI trains community paralegals to develop the necessary cultural competence, technical skills, and experience to be approved for accreditation by the Department of Justice (DOJ). As part of BAJI’s ongoing leadership development work, it has found new ways to support community members who were legal professionals in their home countries and express interest in becoming immigration advocates in the United States. These community members often either have firsthand experience with the immigration system in the United States or have family, friends, and community members who have experienced the barriers and challenges inherent in this system. BAJI brings such community members on as community paralegals and prepares them to become partially and fully Department of Justice (DOJ) accredited representatives. 

BAJI continues to provide training and support to Black attorneys and law students interested in supporting BAJI’s legal work while developing its accredited representative program and opening spaces in the legal ecosystem for Black people to engage directly in legal work.

Two women standing next to a green door
Two people talking to each other at a gala

Catholic Legal Immigration Network, Inc. (CLINIC)

CLINIC trains and supports non-lawyers to become partial and fully accredited representatives, to advocate for people in immigration court and/or before the Department of Homeland Security (DHS). Often, immigrants in the United States lack access to the legal, emotional, and social support they need to navigate the immigration system. Due to the limited number of competent low cost and pro bono attorneys available, thousands of immigrants go without any legal assistance. Further, those who attain an attorney may be limited to a client-service provider relationship. CLINIC’s program thus targets those already working within immigrant communities, and provides trainings and webinars for advocates to become accredited representatives.

Many of these representatives come from affected communities and possess a deep understanding of local needs, context, and culture. The legal profession may not advocate for client empowerment, for skills and knowledge to transfer to clients so that they can make educated decisions about their lives. Attorneys do not always hail from the communities they represent, and language and cultural barriers may limit client empowerment. By contrast, CLINIC provides continued support and mentoring to the representatives––an essential resource in navigating the complex and ever-changing immigration law landscape.

CEntro de trabajadores unidos

Centro de Trabajadores Unidos (CTU) has a strong community navigator program. To address the challenges Chicago immigrants face, the city created a large-scale Community Navigator Program that will allow families to access deportation protection education and legal defense in ways that are integrated with other holistic programs and services. The Community Navigator Program functions as a community-based legal defense strategy that in effect takes legal support directly into Chicago communities that have high concentrations of foreign-born households. Community Navigators provide invaluable outreach, education, document preparation, and naturalization assistance to Chicago’s many ethnic communities.

CTU organizes a local Immigration Community Navigator Committee to educate and train community members as promotores or navigators from the southeast side and south suburbs of Chicago who can organize around urgent immigration needs and act as general resources for the community. CTU does frequent outreach to invite community members to new member orientations, through community engagement or through its other departments. At these new member orientations, CTU staff present its goals, history, projects, and begin training members on their rights and how to do advocacy. Community navigators attend the orientation and then agree to become navigators. 

    Read More

    CTU holds frequent workshops in partnership with other organizations to train and motivate its community navigators. CTU invites Beyond lawyers to participate in these community-based projects. CTU has 30 community navigators in collaboration with Illinois Access to Justice and 30 with Legal Protection Fund. Community navigators travel with community members to Washington, D.C., to lobby elected officials on matters that they all collectively prioritize, such as Work Beyond Worker Authorization, expanding the legal options available for workers who don’t have Social Security (especially given recent attacks on DACA), and advocating for Lift the Bar so that immigrants are not barred from Medicaid. 

    Currently, CTU is exploring how there can be greater harmony between its pro se legal clinics and community navigators, recognizing that community members need legal services like work permits and community-based services like access to healthcare. As such, CTU is working on increasing political education of community navigators so that community members’ full needs as human beings are addressed. 

    Community paralegals have helped organize these campaigns:

    • ABMS (2018)
      • Suburban janitorial staff had wages stolen
      • Retaliated against because of their immigration status
      • Fought back against abuses and for their stolen wages
      • Ongoing litigation and worker organizing
    • Removal Defense and Prosecutorial Discretion (Ongoing)
      • Individuals with limited or no options to adjust
      • Typically require public pressure and community support
      • Each campaign is a fight against criminalization
    • National Campaign WORK PERMITS FOR ALL: CTU is calling on the Biden Administration to use existing law to expand work permits through parole to all immigrants including the undocumented! Over the past two years, the administration has granted parole with a work permit to 550,000 new immigrants. The Department of Homeland Security has the authority to issue parole, which then allows individuals to apply for a work authorization.
    People sitting at rows of long tables

    Immigrant Justice Corps

    Immigrant Justice Corps (IJC), with its two fellowships, was created in response to the mishandled immigration cases Judge Katzman saw when he was a Second Circuit Judge. With more skilled and passionate advocates, who do not have to be lawyers, more immigrants have access to adequate counsel. Community Fellows specifically are recent college graduates who are trained and can qualify as partially accredited representatives. IJC is resource-intensive to ensure that fellows eventually represent clients in court. They are placed in trusted community-based organizations and public libraries in New York City’s five boroughs. IJC strategically chooses locations that reduce barriers to entry and conveniently bring legal services to the community. 

    Read More

    IJC has worked with the Mayor’s Office of Immigrant Affairs’ (MOIA) ActionNYC through library contracts to reach immigrants where they are. Recent budget cuts to libraries have greatly impacted the goal of community fellows to bring legal services to community members in trusted spaces. IJC learned to balance working within these constraints, meeting its goals, and not overpromising to the community. 

    Originally, the Community Fellowship was created to create a pipeline for college graduates to become community fellows, who were then inspired to become law students, and then upon law school graduation become justice fellows. However, ICJ recognizes that to be an accredited representative is its own career and law school is not required to be able to help communities. The Community Fellowship is constantly being modified to meet the needs of fellows and community members.

    A group of people sitting in chairs around a man presenting with a microphone in the middle

    Innovation law lab

    Originally launched in 2018, Equity Corps of Oregon was created in response to the crisis of mass deportation and incarceration facing immigrant families. The goal of Equity Corps is universal representation for immigrants in Oregon. To achieve this goal, Innovation Law Lab trained 150 community navigators, working out of 57 community-based organizations throughout Oregon. Navigators receive training on screening legal immigration cases and use Innovation Law Lab’s online navigators portal to submit cases for further legal review by Equity Corp’s direct service attorneys.

    Navigators submitted 464 navigations for review, 85% of which were eligible and accepted into the program. Achievement of universal representation in Oregon was bolstered by funding received from the state in 2019. Equity Corps is the first statewide universal representation program of its kind in the country with hundreds of immigrants receiving legal advice and support through the program.

    Legal Link

    Maria had been a caseworker for years, but when clients raised legal issues, she froze. That changed after she received training from Legal Link. One of her clients was facing over $70,000 in child support debt. Thanks to her training, Maria knew that this debt should not have accrued while the client was incarcerated, and worked to clear nearly all of the debt. As a result, her client got his driver’s license reinstated and obtained employment.

    Laws like the one above can be incredibly impactful, but for the majority of people experiencing poverty, these legal protections are out of reach. The access to justice gap is profound: the U.S. has more lawyers per capita than any other country, yet 92% of low-income families do not get adequate help for their civil legal problems. By creating additional layers of help – akin to community health workers, nurses, and first responders in the medical context – we can strengthen our legal ecosystem. Frontline community justice workers can help low-income families to identify legal issues earlier, access legal protections sooner, and remove legal barriers faster.

    Read More

    These community members already exist, and with the proper training and support, they can act as justice workers who fill justice gaps. They are especially important when people are unable to reach or afford lawyers, reluctant to engage lawyers, or unsure about their need for lawyers. To this end, Legal Link works to support frontline staff at community-based organizations (largely social service nonprofits) to become legal navigators––or community paralegals––who help to identify their clients’ legal issues and access assistance. Community justice workers can help to make the law more transparent and accessible while empowering communities to know and access critical legal protections. In this way, they fill a critical, and often overlooked, access to justice gap.

    Woman is standing presenting in the middle of a group sitting around her with tables set up in an open rectangle

    National partnership for

    New Americans (npna)

    NPNA supports community navigators, individuals who help people navigate systems, get referrals, and receive services. It started its community navigators program in 2012 to inform communities on how to prepare their Deferred Action for Childhood Arrivals (DACA) and Deferred Action for Parents of American (DAPA) applications. Community navigators (also known as natural helpers or promotoras) are community members, mostly immigrant women, who get involved in the immigrant rights movement. They do not provide legal advice. Rather, through “peer-to-peer support,” community navigators refer people to organizations, support navigating the system, and also share the trainings that NPNA holds for the community within their community networks. Community navigators also reach more people when they can share the data of immigrants in the community who can qualify or benefit from certain programs. They support the social needs that communities have. While accredited representatives (or lawyers) focus on a legal case such as an asylum application, community navigators fill in the gaps for a holistic approach to address immediate needs, focusing on housing, healthcare, school enrollment, transportation needs, and other social services communities might need. In this way, community members are better able to continue with their cases. 

    Read More

    NPNA has virtual and in-person community navigator trainings several times a year. The program has a “101 training” on community navigators, and know your rights trainings, such as interacting with ICE and law enforcement. Volunteers and staff from community organizations go to the trainings and learn how to take their leadership to the next level, and some become accredited representatives and/or join organizational staff. Leadership development allows people to also become a part of the solution. NPNA encourages people to train, participate, and explore how they can be plugged into member organizations or other opportunities to be involved. NPNA is in the process of revamping its community navigator program by getting feedback on the goals of member organizations. 

    NPNA also launched the Community Navigator and Immigrant Inclusion Institute which responds to the different requests of organizations, providing trainings that can last hours to days. Sometimes organizations request trainings on workers rights, the immigration system, policies that support immigrants, and local issues.

    5 people standing behind a table with a red tablecloth and flyers

    pangea LEGAL SERVICES

    Pangea specializes in deportation defense and community members are thoroughly involved in the process. Pangea strives to build a community-led deportation defense model that offers high-quality representation and an opportunity for clients to be agents of change. 

    Pangea does not think people are disposable, and as an abolitionist organization, recognizes the value of working at the intersection of criminal law and immigration: crimmigration. Jesús Ruiz, an organizer at Pangea explains: “We have a criminal justice system that pushes people to deportation.” A lot of people are forced to take plea deals in the United States, especially in California. When people take plea deals, their attorneys frequently don’t tell them about immigration consequences. Pangea’s organizers or community paralegals support immigrants with convictions to get the convictions overturned so they can apply for some relief; and help clients get their green cards back and apply for citizenship. Pangea partners with Silicon Valley De-Bug, an organization that launched participatory defense in the United States. 

     

    Group of people with protests outside of Yuba County Government Center

    unidosus

    Through its affiliate organizations and members, UnidosUS uplifts different types of community paralegals who play valuable roles in the Latine community and are often members of the immigrant community. UnidosUS makes the case for low-cost high-quality immigration services, and advocates for funding streams for non-profit community-based immigration legal services. It has promotore/as de salud (health promoters) who educate their communities on health issues like diabetes prevention and debates on Medicaid. The Padres Comprometidos (committed parents) parent engagement program works with immigrant parents to teach them how to advocate for themselves and their children in schools. A decade ago, UnidosUS had 20 organizations in its affiliate network that were DOJ recognized and since then, the number has doubled. 

    Regarding DOJ Recognition and Accreditation, UnidosUS works with organizations that want to provide community-based immigration legal services, but do not yet have the necessary requirements to achieve recognition from the U.S. Department of Justice. When affiliates express that they’re interested in starting a legal services program, UnidosUS connects them to others who are similarly situated, and provides technical assistance to support their applications for recognition. It undertakes peer exchanges, subgranting, and letters of support for DOJ recognition. UnidosUS collaborates with partners like CLINIC and NPNA to support its affiliates. UnidosUs subgrants and furnishes organizations with resources, and encourages its affiliates to join CLINIC’s network to receive substantive legal training and support. UnidosUS and CLINIC are working on documenting their partnership as a replicable model to showcase the value in utilizing existing resources instead of recreating the wheel. They are working together to highlight how accreditation allows people to practice law in an affordable and specialized way, without going to law school; and to underscore the benefits of accreditation which includes staff retention, staff investment in the organization, and staff professional growth. 

    Read More

    UnidosUS members have access to CLINIC’s immigration law course, Comprehensive Overview of Immigration Law (COIL), which offers the basis for applying to become an accredited representative. UnidosUS subsidizes the training so that any affiliate can sign up to take this course at no cost to them. Further, UnidosUS advocates to strengthen the Recognition and Accreditation program. For example, it has led advocacy efforts to increase congressional appropriations for the program so that it is properly staffed to review and adjudicate applications from community-based organizations.

    UnidosUS sees a role for accredited representatives and community navigators in the immigration legal services ecosystem. For instance, community navigators are the ones to distribute information about positive immigration changes to millions of people who need credible, digestible, and culturally competent sources. Community navigators help people gather the documents they need to support an immigration application ahead of their meeting with a legal service provider. Being a community navigator can be the start to a career path in community-based immigration legal services, particularly for immigrant women. The Resurrection Project in Chicago, for instance, developed the infrastructure to train and instruct immigrant women to find their skillsets, becoming “super promotoras.” Accredited representatives are trained to provide immigration application assistance and can represent clients. 

    Woman with raised left fist and a megaphone with protestors behind her

    VIISTA 

    VIISTA is a three-module online certificate program that trains immigrant advocates to become Department of Justice accredited representatives. It is the first university-based program of its kind. From the beginning, VIISTA was developed in consultation with directly impacted communities. Consultations also included current accredited representatives and immigration judges. These experiences were integral to the development of the curriculum and informed the topics and skills taught in the program. 

    VIISTA increases access to justice and lowers barriers for entry into immigration advocacy; the cost is significantly lower than a law degree and the entire 3-module program can be completed in 18 months. Its online nature makes it accessible to anyone with a computer and internet connection. 

    The curriculum is holistic. VIISTA teaches immigration from various perspectives and includes all the topics needed to become effective immigrant advocates, such as interviewing, how to work with an interpreter, how to work with migrant children, factors that push people to migrate, provision of trauma-informed care, trial advocacy, and immigration law. The needs and agency of migrants and refugees are central to every part of the program. 

    what can be the Impact of community paralegals?

    Avila is an example of the power of CLINIC’s accreditation program. Avila began her journey in the United States as a refugee from Cuba, and is now a citizen and accredited representative. After nearly 20 years of volunteering with immigrants, she received training and support from CLINIC to become accredited. Avila described her experience representing someone for the first time: “His family was worried sick about him. I will admit that I was petrified as I considered representing him, but I knew that the only way to go from the theory into the practice was to just do it.” Avila persuaded the judge in this case to grant a bond of $3,000 instead of the $30,000 amount originally set. With her assistance, the father was able to return home to his children. Avila herself felt empowered by executing her training and seeing the impact of her own abilities.

    When Maria, a leading environmental activist in her home community, opposed the interests of a powerful multinational corporation aligned with her local government, Maria was arrested and harmed by the police. In fear for her life, she fled to the United States to seek safety. Once in Oregon, she met an Equity Corps community navigator at her church. The community navigator connected Maria to Innovation Law Lab’s online navigator portal. An Equity Corps attorney was then able to complete Maria’s asylum application, provide legal assistance throughout the duration of her case; and, most importantly, represent her at her merits hearing before the Portland Immigration Court. As of 2020, Maria was granted asylum and now hopes to bring her children to live safely with her in the United States.

    Resources